1. Who We Are
Bexford Corporate Services ("Bexford", "we", "us", or "our") is a business advisory firm registered in the United Arab Emirates, specialising in company formation, corporate services, banking facilitation, visa processing, and regulatory compliance.
This Privacy Policy applies to personal data collected through our website, our consultation forms, direct communications, and the professional services we provide.
2. Information We Collect
We may collect the following categories of personal information:
- Identity data full name, nationality, date of birth, passport details.
- Contact data email address, telephone number, postal address.
- Business data company name, business activity, trade licence details.
- Financial data banking references required for account-opening services (not stored beyond the transaction).
- Technical data IP address, browser type, pages visited, and time spent on our website.
- Communication data the content of emails, calls, or messages you send us.
We collect only information that is necessary to deliver the service you have requested or to comply with our legal obligations.
3. How We Use It
We use your personal information to:
- Respond to enquiries and consultation requests.
- Provide and manage the corporate services you have engaged us for.
- Process government applications (trade licences, visas, tax registrations).
- Communicate updates relevant to your matter.
- Comply with UAE legal and regulatory obligations.
- Improve our website and service quality through aggregated analytics.
We do not use your personal data for unsolicited marketing without your explicit consent.
4. Legal Basis
We process personal data under the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection. Our processing is based on one or more of the following grounds:
- Contract performance processing is necessary to deliver the service you requested.
- Legal obligation we are required by UAE law (e.g., AML regulations) to retain certain records.
- Legitimate interests improving our services and maintaining business records.
- Consent for optional marketing communications where you have opted in.
5. Sharing Your Data
Bexford does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:
- Government authorities UAE licensing bodies, immigration, and regulatory agencies, as required to process your application.
- Professional partners legal counsel, auditors, or banking institutions engaged on your behalf and under confidentiality obligations.
- Technology providers hosting and email service providers who process data solely on our instruction.
- Legal requirements where disclosure is required by law, court order, or to protect our legal rights.
6. Data Retention
We retain your personal data for as long as required to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
- Client records are typically retained for 5 years following the conclusion of an engagement, in line with UAE AML requirements.
- Website analytics data is retained in anonymised form only.
- Marketing opt-outs are recorded indefinitely to honour your preference.
7. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:
- Encrypted data transmission (HTTPS / TLS).
- Access controls limiting data to staff who need it.
- Confidentiality agreements with all team members and service providers.
No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Your Rights
Under UAE data protection law, you have the right to:
- Access request a copy of the personal data we hold about you.
- Correction request that inaccurate or incomplete data be corrected.
- Erasure request deletion of your data where it is no longer necessary.
- Restriction request that we limit the processing of your data in certain circumstances.
- Objection object to processing based on legitimate interests.
- Portability receive your data in a structured, commonly used format.
- Withdraw consent where processing is based on consent, withdraw it at any time.
To exercise any of these rights, please contact us at info@bexford.ae. We will respond within 30 days.
9. Cookies
Our website may use essential cookies to ensure the site functions correctly. We do not currently use tracking or advertising cookies. You can control cookie settings through your browser preferences.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their individual policies.
11. Children
Our services are directed exclusively at businesses and adults aged 18 and over. We do not knowingly collect personal data from children.
12. Policy Changes
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
- Email: info@bexford.ae
- Phone: +971 58 921 8374
- Address: Dubai, United Arab Emirates